Panels only produce 180w on the very best conditions most of the time barely 100w. Battery was bad new they did replace that. Inverter says 1000w/2000w surge but overheats and shuts off if you run anything over 600w. Instructions were minimal, tech support is responsive but did not find solutions to my problem with the panels. Overall I would recommend buying from someone else

The item arrived earlier than I expected and was packed securely. I purchased it along with the solar panel. The latest model includes app control. Just download the app, follow the instructions to connect to the device, and start using it right away. Also, I heard that the battery has been improved and the number of charge and discharge cycles as well as the battery power are now significantly increased. The warranty is 5 years and it is great to have help available at any time if something goes wrong. I followed the setup instructions, fully charged the device, and then discharged it.

Satisfied with my new generator but disappointed with the discharged battery it was delivered with. Got it started with the pull cord but my shoulder can't sustain that. I understand that it would be nearly impossible to ensure that every unit went out with a charged battery but now I'm worried it will let me down later this winter when I really need it. Charged battery at 1.0 A for 12 hours and used a conductance tester: 165/230 CCA. Might be better to ship this generator without a battery so the owner could start off fresh.

This product is well made, and is exactly as described by the seller. It brings peace of mind when you’re running your generator which is usually in extreme weather, I am very happy that I purchased this product ☮️

Did not purchase through tugapower.net but would highly recommend this generator. I just had it running for 4 days strait. I bought it over 2 years ago, fire it up twice a year, charge the battery a couple times a year, got the house wired for it, keep add Stabil to the gas and it delivered when the storm hit this last week. Ran entire house to include furnace and I ran a cord off the house, across the street to an assisted living home in our neighborhood to power their fridge, microwave, and a small heater I had. The medical staff member and elderly ladies were bundled up in blankets, hats, gloves, etc. to try to keep their body heat the next day. They were so thankful days later when I came back over to help get everything put back to normal.

The generator only went down a couple of times when we tried to use the oven one morning. We had used the oven the night before, but the neighbors may have been microwaving stuff. Added 5 gallons of gas about 8:00 in the morning and did it again about 10:00 that night. It would have done better if I could have run it with the Eco on but not supposed to when hooked to a house. Went through about 30 gallons of gas in 4 days.