Not true XT60i, functions only at XT60 performance level. Not acceptable and misleading, not recommended.
I ordered this product because it was recommended by my electrician who was installing it on my generator. It was received promptly and was just as described. It is working great.
Using this as a UPS for the frig: after 35 days the Power 1000 failed. The AC section shut off. After more testing, I checked the DJI app and the settings were changed. Not sure how that happened because I do not leave bluetooth on and I shut down the phone every night. I re-intalled the firmware with the bluetooth dongle installed again. I have re-set the settings to have everything remain on. I unplugged the dongle form the unit and put the Power 1000 back in service. Hopefully it will remain on and do it's job. Having the dongle removed should prevent a stray bluetooth signal from making changes. Could also be a firmware issue: time will tell. Other than this issue, it seems to be working as it should. Not completely confident with this product yet!
Llegó en buen estado el equipo
Absolutely the worst customer service I have ever encountered. The product is subpar as far as efficiency goes it is generally operating in the 60% efficient range with the highest I’ve seen being 89% which means every 100ws your solar panels make you lose 40ws on 1000w you lose 400 in the inverter. I had accepted the low efficiency because the inverter was cheap compared to others but after 3 months of normal use the inverter no longer operates it turns off and on constantly never making any power. I contacted the seller for a warranty replacement because tugapower.net said after 30 days it is the seller’s responsibility to take care of warranties. After 6 days of back and forth with the seller asking me questions that didn’t pertain to my issue and questions that I had already answered I finally took things back to tugapower.net and they were able to get me an exemption for a refund. Also I wanted to state the fans on this unit never worked. All in all this is a terrible product and this company’s customer service is awful. They never once tried to actually resolve the problem and kept blaming tugapower.net for their shady behavior I will never buy another product from this brand and if you are smart you shouldn’t either
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